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Testimonials

We regularly survey our clients to get feedback on the care that we provide. This helps us to continue to grow and challenge ourselves to provide the best possible services. 

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2025 Survey Results Show:

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My therapist seems knowledgable about my issues...

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On average on a scale of 0 to 5 we scored a 4.8.

Account Director

The opportunity to have appointments after a normal workdays and on weekends is revolutionary and unbelievably helpful to working clients.

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The Cognitive Refinery is a very excellent place to go see a therapist. My experience has been great. I am thankful that I found the Cognitive Refinery, because the staff have went above and beyond my expectations.

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Grateful for the experience that I have had so far and hoping that I can truly make some decisions that will help take some of the stresses of my life away.

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It took me awhile to seek therapy when I needed it most, but after being here for several months I feel like I have a lot more control in my personal relationships and can maintain healthy ones.

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Everyone is great. Couldn’t have found a better therapy “home.”

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I thoroughly enjoyed my sessions and everything that I got out of them. TCR is a wonderful company with competent staff.

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The best part was how friendly the staff were & the treatment/help I received. It helped me in ways I did not realize I needed.

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It was very laid back and not "stuffy" for a 14 year old. My daughter felt comfortable, secure, and felt heard.

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The results I’ve seen since beginning treatment have been phenomenal. I cannot thank the staff enough.

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Office decor is excellent. It doesn’t feel like you’re in a healthcare type setting. 

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I really liked how friendly the front staff was, the small talk was honestly greatly appreciated!

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Ease of office space from pulling in parking lot, waiting area, and therapist session designed for acceptance, calm and peace.

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Love the apple cider and tea!

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I have been able to have a safe and comfortable and welcoming environment for each session regardless of topics discussed that day I feel very safe and comfortable at TCR and put at ease to explore some of the things that led me to seek out treatment in the first place.

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There isn't one thing that sticks out as best, as the experience as a whole has completely changed my life.  I've found my self-worth, learned to communicate my needs better, found several resources to help me and have been able to tackle my mental health challenges.

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I’d have to say the best part of my experience is that therapy has gave me someone I can talk to about all my problems with without feelings judged and also feeling genuinely cared for by another person. 

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The help I have received and knowing that someone understands what I am going through and I have someone I can speak to about issues that I may not want to share with friends or family. 

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I have had the two best therapists I've ever seen with TCR. They have been incredibly understanding and patient. 

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The overall atmosphere is calm and the therapists are highly trained, truly listen and give the client what they need to hear and things to work on. 

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Knowing in my heart that this one decision to reach out for therapy has given a lot of insight but also learning about self love.

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TCR is a very safe environment that allows others to open up and heal.

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I've had a great experience so far and would recommend TCR to anyone looking. 

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My experience with TCR has been nothing short of helping me regain control of my life. I am forever grateful for my therapist and the work we have accomplished today and will continue to do in the future. Therapy has changed my life. No matter where you are in your life, TCR can meet you there and help. 

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Great experience all around, thankful that I gave therapy another try and that The Cognitive Refinery was the first place I reached out to! 

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I enjoyed every appointment that I had, and all the skills that I learned are still helping me.

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Very nice place to go for mental health counseling.

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It's been a really great experience! I've only been attending sessions for a few months but I'm already starting to detangle some the pain points I've experienced over a lifetime. 

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TCR became a beacon of hope and a safe harbor during many dark days. I’m grateful for the help and support I’ve found there, and I recommend TCR to just about anyone who says they need therapy. 

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The Cognitive Refinery has been transformative for me and my son. It is a safe, caring, and open-minded environment with an exceptionally talented staff that uses evidence-based practices for helping clients from all backgrounds.

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I have been singing TCR's praises for almost ten years now.  How is that even possible?  This is the first clinic I went to that I didn't quit.  I felt heard, I felt understood.  I have overcome so much, found a new outlook on life, relationships and myself.  

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I feel that I have had a great experience with the staff at TCR and I have made major steps in my mental health. 

THE CLINIC

948 Elm St. Suite 2

Bowling Green, KY 42101

Email: info@cognitiverefinery.com

Tel: 270-266-1188

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Privacy Statement

Hours:

Mon - Thurs: 8:30am - 7pm

Friday: 8:30am - 5pm

(other hours by appointment only)

Saturday: by appointment only​​​

Sunday: Closed

CONTACT

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